IHG AirPlay is a feature that allows guests at select IHG Hotels & Resorts to stream content from their Apple devices directly to their room’s TV, enhancing their entertainment and work experience during their stay.

How do I use AirPlay at IHG hotels?

To use AirPlay at IHG hotels, connect your Apple device to the hotel's Wi-Fi, open the control center, tap on the AirPlay icon, and select the hotel TV from the list. You may need to enter a code displayed on your TV.

Which IHG hotels offer the AirPlay feature?

AirPlay is available at select IHG properties including Kimpton Hotels, Hotel Indigo, Candlewood Suites, and InterContinental Hotels & Resorts across North America.

Can I stream any content using IHG AirPlay?

Yes, you can stream almost any content from your Apple device including movies, music, photos, presentations, and more, directly to your hotel room’s TV.

Is there a fee to use AirPlay in IHG hotels?

Currently, there is no additional fee to use AirPlay in IHG hotels; it is a complimentary feature provided for guests staying in select properties.

What devices are compatible with IHG AirPlay?

IHG AirPlay is compatible with Apple devices running iOS 17.3 or later, such as iPhone XS and newer models, as well as various iPad models including iPad (6th generation and later) and iPad Pro.

Is AirPlay secure to use at IHG properties?

Yes, AirPlay at IHG properties is secure. Each room has a unique QR code to pair your device, ensuring that only you can access your content on the room’s TV during your stay.

Will my content be accessible to the next guest or hotel staff after I check out?

No, your connection and all shared content are automatically erased when you check out, ensuring your privacy and the security of your data.

Are there plans to expand AirPlay to more IHG hotels?

Yes, IHG plans to roll out AirPlay to more properties in the coming months, expanding the availability of this feature to enhance the guest experience across its global network.

What are the benefits of using AirPlay during my stay at IHG hotels?

Using AirPlay at IHG hotels allows you to enjoy a personalized entertainment experience, easily share content for business meetings, and access your personal subscriptions and media in the comfort of your hotel room.

IHG AirPlay Feature Enhances its Guest Experience at Selected North American Hotels

Tom Payne

7 months ago

IHG AirPlay connectivity has started to roll out at selected North American properties by introducing in-room compatible technology, allowing secure streaming from guests’ devices.

IHG AirPlay Begins Rollout

IHG Hotels & Resorts has announced the rollout of Apple AirPlay connectivity across more than 60 of its properties in North America, which started on April 18th.

This, along with adopting “smart and voice assistants,” has been a long time coming in the hotel industry. This innovative move will allow guests staying at any of these properties to securely stream content directly from their iPhone, iPad, or MacBook devices to the in-room LG TVs.

The complete list of the sixty IHG brand hotels included in the initial rollout can be found on the IHG website. The list contains a reasonable mix of Kimpton, Hotel Indigo, Candlewood Suites, and InterContinental Hotels & Resorts properties.

The integration of AirPlay into IHG’s guest experience means visitors can now use their Apple devices to privately stream shows and movies from Apple TV+, listen to music on platforms such as Spotify, and even play games available on Apple Arcade.

The service is also tailored for business travellers and fitness enthusiasts, directly allowing streaming presentations and fitness routines from apps like Apple Fitness+ onto the larger screen of their hotel room’s TV. So if the hotel gym is a bit basic or some of the equipment is “out of order” again, then travellers can still get a class in!

Secure Streaming

IHG says setting up AirPlay in its rooms will be seamless and secure.

Guests need to scan a QR code displayed on the in-room TV to connect their devices, which will link them to the room’s specific TV and Wi-Fi network. This unique QR code ensures that all content shared during the stay remains private and personal.

Importantly, the system is designed to automatically erase all connections once the guest checks out, safeguarding against any potential privacy breaches.

As a regular occupier of hotel rooms, I hope that these selected resorts have had some investment in their Wi-Fi network and bandwidth ahead of this rollout.

Before leaving home, downloading a playlist, movie, or TV series should help with any potential buffering issues once you arrive at the hotel. ALWAYS check that the QR code you are scanning is the original.

While QR codes are fast and convenient, scammers can easily stick their own code over the original and direct you to anywhere they want you.

The capability is currently available for users with recent Apple devices, including iPhone XS and later models running iOS 17.3 or newer, as well as various iPad models like the 6th generation iPad and later, which must be operating on iPadOS 17.3 or later.

The decision to enable AirPlay supports IHG’s commitment to enhancing guest convenience and personalization through technology. In the upcoming months, IHG plans to extend this feature to additional properties to improve guests’ in-room experience across its global network.

Hotels and resorts included in this rollout will have an Apple Airplay section on their website, notifying travellers of the feature ahead of their stay.